Prime Vacation Haven Enjoy Naples in Style

We stayed only 2 days of our 5 day reservation. The accommodations did not remotely resemble the pictures in the rental information. When we arrived, we found 1. dead bugs and cockroaches on the floors, 2. No working vacuum or broom, 3. coffee filters that would not fit the coffee machine, 4. dead and dying plants in the lanai and pool areas, 5. trash overflowing in outside bin from previous renters, dying plants in the lanai and pool areas, 6. live bugs in trash container in the kitchen, 7. musty smell in house. This is Naples Florida not Buxton Maine! It was truly an embarrassment especially with the amount we pai.

Anonymous - Posted: 12/12/2024

I’m very sorry to hear about your experience. We strive to provide a clean and comfortable environment for all our guests, and it’s disappointing to learn that we fell short in this case. I sincerely apologize for the issues you encountered, including the cleanliness and maintenance concerns. I appreciate your feedback as it helps us identify areas for improvement. I assure you that we will address these issues with our cleaning and maintenance teams immediately to ensure this doesn’t happen again. Thank you for bringing this to our attention, and I apologize again for the inconvenience.

Mike Z Rentals staff

Posted: 12/31/2024

Beautiful property definitely recommend!!!

Anonymous - Posted: 11/18/2024

Thank you for your wonderful feedback! We're so happy to hear you enjoyed your stay and would recommend the property. We hope to welcome you back soon!

Mike Z Rentals staff

Posted: 12/31/2024

Se los recomiendo esta casa para una familia vacacionar. Michael siempre atendiendo a nuestras preguntas el check in a tiempo todo estaba bien. Muchas gracias por todo

Anonymous - Posted: 6/13/2024

¡Muchas gracias por su recomendación! Nos alegra saber que disfrutaron de la casa y que Michael pudo atender todas sus preguntas. Nos complace que el check-in haya sido puntual y que todo estuviera en perfectas condiciones. Esperamos poder recibirlos nuevamente en el futuro.

Mike Z Rentals staff

Posted: 6/14/2024

Wonderful home in great area. Home was very inviting, pool area was great for relaxing amd BBQ grill was a great plus. Home is very close to everything Naples has to offer. Host is proactive and responsive. We could not have asked for more.

Anonymous - Posted: 5/13/2024

It sounds like you had a fantastic stay! We're thrilled to hear that you found our home inviting and enjoyed relaxing by the pool and using the BBQ grill. We take pride in providing a convenient and enjoyable experience for our guests, and it's wonderful to know that our efforts made your time in Naples memorable. Thank you for your kind words about our proactive and responsive hosting—we're always here to ensure our guests have everything they need. We look forward to hosting you again in the future!

Mike Z Rentals staff

Posted: 5/17/2024

From the moment we arrived, we were swept away by the charm and warmth of the property. It truly felt like a getaway from the hustle and bustle of everyday life. During our stay, we couldn't help but appreciate the attention to detail and the thoughtful touches throughout the house. From the cozy living spaces to the serene bedrooms, every corner exuded a sense of comfort and tranquility that made our stay truly memorable This is truly a place that both couples and families can enjoy with peace relaxation and privacy

Anonymous - Posted: 4/11/2024

We're thrilled to hear that you were swept away by the charm and warmth of our property from the moment you arrived! Creating a tranquil getaway from the hustle and bustle of everyday life is exactly what we aim for, and we're delighted that you felt that during your stay. It's wonderful to hear that you appreciated the attention to detail and thoughtful touches throughout the house, from the cozy living spaces to the serene bedrooms. We're so glad that every corner exuded comfort and tranquility, making your stay truly memorable. Thank you for your kind words, and we agree that our property is a perfect retreat for both couples and families seeking peace, relaxation, and privacy. We hope to welcome you back again in the future for another wonderful stay!

Mike Z Rentals staff

Posted: 4/22/2024

Not a good experience. The cordial communication from Mike Z and his staff was appreciated even though the issue wasn't resolved. The pool is not working, there is no heat, and the repair person says the system has been this way. We rented for ten days with clear communication of planned swimming, and left on the third day for a better Airbnb. We did receive remuneration thru Airbnb, which was appreciated. Before renting, clarify that the repairs have been completed. If they have, it's a nice place in a nice location.

Anonymous - Posted: 12/20/2023

I really enjoyed my stay! This property has a lot going for it. Great location, nice floor plan, great pool and outdoor space, comfortable beds, plentiful dishes, indoor space was clean. Check-in was easy. Needing improvement, outside seating area was covered with pet hair and the floor was dirty. Towels and bed linens were far below the standards expected. There were 4 or 5 towels and washcloths provided for three of us and some were stained and worn. The sheets on the bed I slept in were very poor quality. Although there is a washer & dryer we did not expect to be spending our trip washing towels. There were a few toiletries provided but only hand soap in one bathroom. We were asked to put the trash out on Monday which we would have been happy to do but they were mostly full of garbage from previous guests and discarded carpet and large boxes. There were 3 of us ladies from 75 to 83. We did put any trash from ourselves out but couldn't handle 4 or 5 large heavy cans.

Anonymous - Posted: 11/14/2023

Thank you for taking the time to share your feedback, and we're delighted to hear that you enjoyed many aspects of your stay, including the property's location, floor plan, pool, and outdoor space. We genuinely appreciate your constructive comments as they help us enhance our services. We apologize for the cleanliness issues you encountered with the outside seating area, and we'll address this promptly to ensure a more enjoyable experience for future guests. Regarding the towels, bed linens, and toiletries, we're sorry they fell short of your expectations. Your input is valuable, and we'll review and improve our inventory to meet the standards our guests deserve. We regret any inconvenience this may have caused during your stay. The issue with the trash and recycling bins is concerning, and we will work on ensuring they are properly managed between guest stays. We understand the importance of a hassle-free experience, especially for guests like yourselves. We appreciate your understanding, and we hope you'll consider giving us another opportunity to provide you with an even better stay in the future. If you have any further suggestions or concerns, please feel free to reach out.

Mike Z Rentals staff

Posted: 11/30/2023

The open floor plan was so nice. My husband & I loved lanai sitting area; especially since it was so humid during our stay. It was great to be able to bring our small dog with us. We picked this house based on location because we needed to be close to the Naples Hospital and this house is about a 10 min drive from there. I know others mentioned airplane noise, but the owners have done such a great job at making the backyard private that you barely notice it unless it’s completely silent. At least it didn’t bother us. I wish we had more control of the temperature. It seemed the thermostat was set to default to 78 degrees. The instructions say you can kick it down to 74, but it didn’t last long before 78 did an override. I like to be cooler when I’m sleeping, so we struggled with this part. Also, I’m too dumb to operate the trash can! The check-out process was SO easy, but with a hefty cleaning fee I’d be expect that. I loved the house overall and plan to bring my kids back next time!

Anonymous - Posted: 10/15/2023

Mi estadía fue excelente, muy cómoda , con todo lo necesario para pasar unas tranquilas y deseadas vacaciones y pude llevar mis mascotas sin objeción ninguna del anfitrión, súper complacida con los días que estuve y una excelente comunicación con Michael , mil gracias por su maravillosa atención , sin duda que volveré a rentar , muy agradecida y complacida.

Anonymous - Posted: 7/29/2023

Thank you for your kind words! We are thrilled to hear that your stay was excellent and comfortable. Our goal is to provide everything necessary for our guests to have a tranquil and enjoyable vacation. We're delighted that you were able to bring your pets without any objections from the host. We want all family members to feel welcome! It's heartwarming to know that our communication with you, especially with Michael, was excellent. We strive to be available and attentive to our guests' needs to ensure the best possible experience. We appreciate your choice to stay with us and your satisfaction with our service. We would be delighted to welcome you back in the future.

Mike Z Rentals staff

Posted: 8/7/2023

We did like the house and location. The kitchen was inadequately furnished with pot and pans and food storage containers. There was not a working vacuum which we seriously needed after our beach visits. The pool was great but is in need of refurbishing. The fountain wall did not work and was unsafe. The garage needs a good cleaning and deodorizing. I couldn’t even go in there to use the laundry. The kitchen garbage can was also broken and so very annoying!! They only supplied a few garbage bags and maybe 3-4 dishwasher tablets. Bare minimum on most everything. It’s time to make some valuable investments in the property. It could be an excellent place but they need to be better at running an Airbnb!

Anonymous - Posted: 7/7/2023

Thank you for sharing your feedback about your recent stay at our property. We appreciate your honest comments as they help us identify areas for improvement. We're glad to hear that you liked the house and its location. However, we take your concerns seriously, and we understand there are areas where we can enhance our services. We apologize for any inconveniences you experienced with the kitchen, vacuum, pool, garage, and the supply of essential items. Your feedback is valuable, and we'll certainly work on making necessary improvements to provide a more enjoyable experience for our guests. We value your insights and will take them into consideration as we continue to make valuable investments. Thank you again for your feedback

Mike Z Rentals staff

Posted: 7/21/2023

It was good!

Anonymous - Posted: 5/10/2023

Thank you for your feedback! We're glad to hear that you had a good experience during your stay. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. If there is anything specific you enjoyed or any suggestions you have for us to make future stays even better, please don't hesitate to let us know. We're always striving to improve and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations once again.

Mike Z Rentals staff

Posted: 5/26/2023

Excelente casa para familia. Un lugar increíble. Comoda, mucha amplitud, pileta, muy confortable. Super recomendable.

Anonymous - Posted: 4/20/2023

We are delighted that you enjoyed your experience in our vacation rental property. We would love to host you again.

Mike Z Rentals staff

Posted: 4/28/2023

Beautiful and clean house , my family and I we love it definitely we will stay again in this house very amazing and comfortable beds too ? thank you ?

Anonymous - Posted: 1/28/2023

Great place, we enjoyed our stay! The Greenway is just down the road presenting an interesting place to walk. It is right at the end of the airport runway, which did not bother us, but may be a issue for noise-sensitive future guests.

Anonymous - Posted: 1/19/2023

Rented the house for a quick holiday getaway. The place was very conveniently located in Naples and very comfortable. The house was clean and well kept. I would happily rent there again. Book without hesitation.

Anonymous - Posted: 1/3/2023

Hemos estado encantados en la casa, está muy bien ubicado en Naples, cerca del centro, la playa, etc. La casa está perfectamente equipada, con muchos detalles, incluida chimenea de exteriores a gas, con la que no contábamos. La casa está muy cerca del aeropuerto, y como es lógico se escuchan los aviones, aunque dado el tamaño de los mismos no llega a ser molesto. La única pega que le ponemos es que la piscina no estaba climatizada como indicaba el anuncio. Por lo demás es un sitio ideal para quedarse 6 personas en Naples.

Anonymous - Posted: 12/12/2022

Right off highway, close to a few restaurants.

Anonymous - Posted: 11/29/2022