Our Story

Built on Standard. Driven by Purpose.

We set out to show the industry what property management should actually look like — and we’ve spent a decade proving it.

2016

Founded

200+

Properties Managed

2 States

Florida & Michigan

4.9 star

Average Guest Rating

Near 100%

Referral & Word of Mouth Growth

Green Links Standard Two Bedroom Villa – vacation rental in Naples, FL

“I do this because I want to show our customers what true property management should be like.”

— Mike Z, Founder & CEO

How We Got Here

A Standard the Industry Wasn't Meeting

Mike Z arrived in Fort Myers from Rochester, NY to earn his degree in Business Management with a concentration in Entrepreneurship at Florida Gulf Coast University. By 2012, he was working in real estate — and it didn’t take long to see what was broken.

The rental and property management industry was stuck. Everything was done traditionally, nobody was adopting technology, and the guest and owner experience reflected it. Managers were reactive, not proactive. Owners were underinformed. Guests were underserved.

In 2016, Mike founded Mike Z Rentals with a clear mission: deliver a level of service the market had never seen, backed by cutting-edge technology that drives real competitive advantage. Not just keeping up with the market — consistently beating it.

What followed was remarkable — not because of aggressive marketing, but because of the opposite. Nearly the entire growth of Mike Z Rentals has come from word of mouth and referrals. Owners told other owners. Guests came back and brought friends. The service spoke for itself.

Today, Mike Z Rentals manages 180+ properties across Florida and Michigan. We’re not a faceless multi-state corporation that’s lost sight of the people it serves. We are a mid-sized, family-owned and operated business — and that’s exactly how we like it. It means every owner gets real attention, every guest gets real care, and every property is treated like it matters.

What Drives Us

Our Core Values

Technology-Forward

We were built on the belief that technology is a competitive advantage, not an afterthought. From dynamic pricing to owner dashboards, we adopt the tools that move the needle.

Hospitality-First

Every decision we make runs through a single filter: does this improve the guest or owner experience? That standard doesn't waver whether it's a $150 night or a $1,500 night.

Family-Operated

We're not a corporation — we're a mid-sized, family-run business. That means owners work with real people who are personally invested in the success of their property.

Relentless Improvement

Growth always. In all ways. We are never satisfied with "good enough." We audit our processes, track our performance, and push the standard higher — every single year.

Reputation-Built

Nearly all of our growth has come through referrals. No aggressive sales tactics — just exceptional service that owners and guests talk about. Our reputation is our marketing.

The People Behind It

Meet the Team

A small team with a big standard. Every person here is personally committed to the mission.

Mike Headshot

Mike Z

Co-Founder & CEO

Mike co-founded Mike Z Rentals in 2016 and leads the team today. Born in Rochester, NY, he moved to Southwest Florida in 2005, earned a Business Management and Entrepreneurship degree from Florida Gulf Coast University, and has worked in real estate and rentals since 2012. A Florida-licensed agent and tech enthusiast, he lives in Estero with his wife, whom he has known since fourth grade, and their three kids. They love to travel, and Mike has family in Michigan.

Nick Headshot

Nicholas Crum

President

Nicholas brings more than 17 years of executive leadership in property operations to Mike Z Rentals, including portfolios of up to 24,000 units across six U.S. markets. He oversees every part of the company’s operations, from budgeting and revenue to compliance, so we can grow without compromising the guest experience or the trusted, transparent service owners expect. Nicholas holds a Bachelor of Business Administration from Indiana University South Bend and a CAPS designation.

Wade Anderson, Director of Operations

Wade Anderson

Director of Operations

Wade leads operations across the portfolio, from our resort programs at Park Shore and Greenlinks to the field teams that keep every home guest-ready. He brings a hospitality-first mindset to operations and holds every property to the standard Mike set from day one.

Shaun Headshot

Shaun Kass

Portfolio Manager

Shaun joined Mike Z Rentals in 2016 as its first employee and led onboarding, photography and listing optimization as Marketing Director before being promoted to Portfolio Manager in 2026. He now focuses on revenue management and owner relations, helping each home earn more, and oversees marketing. A Florida-licensed agent for 10 years, he holds a bachelor’s degree from Temple University and co-hosted the Emmy-nominated show The American Dream with Mike. In Southwest Florida since 2012, he is married to a Bonita Springs native, has two kids, runs local races from 5Ks to half marathons, and is a huge F1 fan.

Tina Harnishfeger, Guest Experience Manager

Tina Harnishfeger

Guest Experience Manager

Tina is the main point of contact for Mike Z Rentals guests, handling reservations, answering questions, coordinating needs before and during each stay, and resolving issues through check-out. She also makes sure every reservation is paid, protecting owners and their investments. Tina brings six years as a Reservation Manager and 17 years as a Lead Flight Attendant, where she learned to stay calm under pressure, and has completed Excellence in Guest Service training. A Southwest Florida resident for 20 years, she loves family cookouts, decorating for the holidays, her bocce team and euchre tournaments.

Team member photo coming soon

Laurel Utz

Office Manager

Laurel keeps the office running and our owners informed, from onboarding paperwork to monthly statements and everyday questions. Her organization and follow-through make Mike Z Rentals easy to work with.

Ready to Experience the Difference?

Whether you’re looking for a management partner for your property or a real estate advisor who actually understands the investment side, we’d love to have a conversation.